FAQs (Frequently asked questions)

Find our answers

Is the teapot glass resistant to high temperatures?

Yes, our glass teapots are made from high quality borosilicate glass, known for its resistance to wide temperature variations and high heat.

Can the teapot be used directly on a hotplate or gas stove?

Absolutely, our borosilicate glass teapots are designed to withstand use on gas stoves and other direct heat sources, ensuring safety and durability.

Is the glass material durable and impact resistant?

Borosilicate glass is very sturdy and resistant to thermal shock. However, as with any glass product, it is still important to handle the teapot with care to avoid physical shock.

Are teapots dishwasher safe?

Yes, borosilicate glass and 304 stainless steel parts are dishwasher safe.

What type of tea is best suited for a glass teapot?

Glass teapots are ideal for all types of tea, but they are particularly appreciated for loose leaf teas and floral infusions. Their transparency allows you to admire the infusion and enjoy a unique visual experience.

Do the teapots come with a built in infuser?

Yes, our teapots include a high quality 304 stainless steel infuser, designed to retain the tea leaves whilst ensuring optimal infusion.

Does the glass retain the flavors of previous infusions?

No, borosilicate glass is non-porous and does not absorb aromas or flavors. This ensures that each infusion is pure and free of residue from previous preparations.

How to clean and maintain the glass teapot to keep it in good condition?

For optimal maintenance, clean the glass with lukewarm water and a mild detergent. Avoid abrasive sponges. The wooden parts should be cleaned by hand with a damp cloth to preserve their quality.

What are the delivery times?

It all depends on the products and the period in which you order, that said our lead times are on average 15 days. If you have not received anything after a month, do not hesitate to contact us directly.

Are the products guaranteed?

Each product is guaranteed for 60 days from the date of order. In case of defective products upon receipt, do not worry, contact us so that we can handle the situation.

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